Warranty information
I stand behind every piece of jewelry on my site. Your jewelry should feel special to wear—and if something goes wrong with the craftsmanship, I want it to be easy to get help.
All jewelry from The Antlered Doe includes a 1-year limited warranty from the date of purchase. It covers defects in my workmanship during normal wear. It does not cover damage from accidents, harsh use, chemicals, or alterations by someone else.
Need a repair? Contact me here with your order number and a few clear photos. I’ll tell you next steps quickly.
Warranty information
What’s covered
First 4 months
If a stone comes loose or an inlay pops during normal wear, I will repair or replace the ring one time at no charge, as long as the metal is not bent or broken.
After 4 months through 1 year
Same type of issue during normal wear: I will repair or replace the ring for a $40 fee, as long as the metal is not bent and it’s clear the ring wasn’t damaged by negligence.
Rings under $40
• First 45 days: if you lose a stone, I’ll replace it at no charge.
• After 45 days through 1 year: replacement for a $15 fee.
Warranty timing is based on your purchase date. Keep your order confirmation—that’s your proof of purchase.
What isn't covered?
How to request a warranty repair
1. Email me through the Contact page
2. Include your name, order number (or approximate purchase date), and photos of the issue (front, side, and close-up of the problem).
3. I’ll confirm whether it’s covered and whether any fee applies.
4. If we proceed, I’ll send return instructions. Don’t ship anything until I ask you to.
If you (or another jeweler) have already tried to fix it, the warranty is void. I only work with materials I know are safe in my shop.
Returns vs. warranty
• Doesn’t fit / changed your mind? That’s our 30-day return/exchange policy for like-new, unworn items.
• Something failed in normal wear after you’ve been wearing it? That’s this warranty.